Frequently Asked Questions
Find answers to the most common questions about our
commissions, registration, shipping, Buy Box, Fulfillment, payouts and more.
We’re a leading technology platform and we give you the opportunity to sell your
products through our website, leveraging our traffic and infrastructure.
If you want to boost sales, expand your business, increase visibility for your products
and deliver an excellent customer experience, don’t hesitate—subscribe.
Request information from the main page and you’ll be taken to the form
you need to sign up.
Almost any product that fits our categories.
Do you have an exclusive catalogue or your own manufacturing? Don’t hesitate to subscribe.
The subscription fee (€39.99 per month, VAT not included) plus the corresponding
commissions per order. The first month is free, and if you have no sales during a month,
the subscription will not be charged.
It is calculated on the total order amount.
(The percentages shown in the commission tables do not include VAT.)
Payable balances are disbursed on the 1st, 11th and 21st of each month.
Our algorithm considers several factors, including price,
delivery time and the seller’s service quality.
You can choose any carrier from a long list, including the most well-known ones.
This list is constantly updated.
Of course—you can use our Fulfillment service. With it you can improve delivery times,
stop worrying about internal logistics and also increase your chances of winning the Buy Box.
The after-sales service of all stores working with us must match our standards.
For us, the customer comes first, and we love it when our stores share that same philosophy.
Yes. In fact, there should be smooth communication between you and your customers.
You’ll need to contact them through the platform’s messaging service.
Currently, customers have two ways to pay on the PcComponentes Marketplace:
by bank card or through financing.
You will receive full payments and we will take care of anti-fraud management.
You do. It is mandatory to provide all customers with an invoice for their purchase.
If you still have any questions, email us here